Exchanges and Returns

 

Return Policy of UK Coat Drop

Welcome to the return policy of UK Coat Drop! We want to make sure you’re completely satisfied with your purchase. Below you’ll find all the information about our return process and refunds.

Returns
You have the right to return your order within 14 days of receiving it.
Please contact our customer service at ukcoatdrop@gmail.com within this period to arrange your return.
The cost of returning items is the responsibility of the customer, unless the product is defective.
If the item is defective, we will cover the return shipping costs.

Refunds
After receiving and inspecting the returned items, we aim to process your refund within 5 business days.
The refunded amount will be returned to the original payment method used during purchase.

Return Conditions
• Returns must be in the original packaging with all accessories included.
• The product must be unused and returned in the same condition as received.
• Please ensure that the return package is properly packed to avoid damage during transport.

Responsibility
We are not responsible for any delays or damage during the transport of returned items.
We recommend checking your order within 24 hours of receipt and contacting us immediately if any issues arise.

Contact
If you have any questions about our return policy, please contact us at ukcoatdrop@gmail.com.
We’ll do our best to respond to your questions as quickly as possible.